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Showing posts with label review. Show all posts
Showing posts with label review. Show all posts

April 7, 2017

Monarch Kitchen & Bath Clients Say it Best on Homestars

Choosing a company you can trust to renovate your home can often be a challenge for homeowners. As kitchen and bath designers for over 35 years, we understand that the best way to put your mind at ease is to let you read what our happy clients have to say and present you with the facts you need to make the decision that's right for you.

From Homestars.com:

My wife wanted her kitchen renovated and after asking around to friends who had had a kitchen renovation we decided to approach Monarch Kitchens to ask for a quote. All of the staff at Monarch kitchens made us feel welcome and took a lot of the stress out of such an intimidating project. Right from the start to the finish the renovation was done in an extremely professional manner. Most people have had scary stories of booking with various contractors who didn't keep their word. Monarch was not like that at all. In a world that says "Buyer Beware" Monarch was a very welcome exception. I can say without a doubt that Monarch has very high ethical values and stood by their word every step of the way. They were always on time, on budget and had excellent workmanship. 10 out of 10 stars to Monarch Kitchens and all of their staff. I have no hesitation in recommending them to anyone wanting professionals to help in home renovations.  

We recently had our kitchen and powder room renovation completed by Monarch Kitchen and Bath. Our first meeting with Monarch was with Kevin, who came by the house to thoroughly reviewed the space and spent much time with us to discuss our vision for the powder room and kitchen renovation. 

Kevin completed 2 design plan options and took the time to go over each of the plans with us. We visited their extensive showroom to make choices for flooring, cabinets, counter-tops, backsplash, and hardware. Kevin was very friendly, patient, and helpful throughout this process and we never felt rushed. He consistently kept us updated on costs in order to ensure we stayed within our budget.

For the most part, the work was completed as outlined on the schedule provided. We were always informed of any change in schedule. Everyone, including the plumbers and electricians, as well as the cabinet, flooring, counter-top, and tile installers were all very professional and addressed any questions and concerns we had in a timely manner. We are extremely happy with our beautiful new kitchen and powder room. Thank you to Kevin, Neil, and each and every member of the Monarch crew for all of your hard work and expertise. We would not hesitate to recommend Monarch to anyone looking to renovate their home.

Why choose Monarch Kitchen & Bath Centre?

1. We are experienced and qualified.

Take comfort in the knowledge that all Monarch designers are professionally trained and educated. Monarch has been a member of the National Kitchen and Bath Association (NKBA) for over thirty years. The NKBA promotes professionalism and ethical business practices within the kitchen and bath industry, and is committed to helping design professionals create more energy efficient living spaces. 

Monarch is a member of the Canadian Home Builders’ Association (CHBA). The CHBA is committed to a fair and competitive marketplace and provides members with opportunities to learn and grow.

In 2012, Monarch became a Baeumler Approved contractor. Baeumler Approved pre-screens home renovation companies to ensure their references check out and they have all the require insurance and licenses necessary to run their business. They also check with previous customers and the tradespeople and companies they employ on a regular basis to ensure a company they deem “Baeumler Approved” has a solid reputation in the industry and with their clients.

In 2013, Monarch became a RenoMark and BILD Approved contractor. As a RenoMark approved renovator, Monarch is recognized as understanding the value of customer service as well as providing warranties and continually educating ourselves on trends, materials and new regulations.  

The Building Industry and Land Development Association (BILD) encourages innovations and excellence in the planning and building of sustainable communities and the redevelopment and renovation of existing communities. As a BILD approved contractor, Monarch must abide by a strict code of ethics.

2. We understand that our success depends solely on the satisfaction of our clients.

Our primary goal is to help our clients design a space that not only reflects their personal style, but also meets their requirements for function and versatility – now and for years to come. Many of our new clients come to us as a result of referrals. Not only have they walked into a friend or family member’s newly designed space and been blown away by its beauty, they have also learned firsthand about our attention to detail, expert guidance and respect for their time. Click here to read our reviews on HomeStars.


3. We design and renovate homes, cottages and condos!

Monarch offers customized design and renovation services for all rooms in the home, condominium or cottage. This service includes in-home consultations; detailed plans and designs; a written description of the scope of work for each project; computer-generated plans and perspective; "one-stop”shopping on a large range of cabinetry, tile, flooring, and plumbing fixtures; licenced, insured and bonded trades; complete project management; and several lines of cabinetry to cover a range of budget options.

4. We offer concierge services, too!

Monarch offers a concierge service to help our clients manage the many steps and stages involved in a renovation. Our concierge service includes a pack-up service; professional organization; appliance moving; cleaning services; duct and filter cleaning; daily progress reports with pictures or video; product sourcing and interior design and decorating services.

5. We are your long-term renovation partner.

Our commitment to you does not end when your design project is finished. We offer a one-year parts and labour warranty on everything we supply and install. Should something get broken or damaged, we will help you obtain replacement parts. We are always happy to make time for you, your friends and anyone you refer to us.

January 14, 2015

Excellent Customer Service and Innovative Cabinet Design: A Satisfied Monarch Customer Weighs in at HomeStars.com

Kitchen Renovation

December 20th, 2014
Tom from Richmond HIll writes:

My family hired this company last year to help renovate our kitchen, including the cabinets and countertops, and I must say that they're probably one of the best companies around in this department. The design was very innovative, the quality of its products were excellent, the staff were nice and engaging, and the project was orderly and completed on time. Everything they done is worth the price. However we feel the best part about them is the customer service. Niel, the president of Monarch even personally visited our house to make sure everything fits the design and even provided helpful tips to make the finished kitchen work at its utmost potential. Last year we experienced a minor problem with the cabinet knobs, but Niel and his team immediately responded to our concern and replaced them entirely at their cost. Go with them, and you won't regret it.

To read all of Monarch's reviews on Homestars, click here.